To ensure we continue to help GTOs and coach operators discover the best ideas and most appropriate advice, and to share insight with the travel trade, we asked readers and the wider market to complete a new survey.

Getting the latest views and insight from group travel organisers means we can better understand our audience and be able to share valuable information and trends with fellow GTOs and those working in the travel trade.

Of course, asking where GTOs find ideas, advice and contacts is also important, as are their opinions on what we do and offer. We also wanted to know where group organisers are going for trusted sources of information and how they discover what’s new.

The survey allowed participants to respond over a period between 15th March and 16th April 2023 and we had 322 genuine respondents. This was a survey for group travel organisers and anyone not meeting that criteria, or any ‘spam’ or ‘bots’ were filtered out and not included in the final results.

Here’s what we found out…

For starters, we had a good mix of GTOs respond.

WE ASKED: who do you organise group trips for?

You said…
Social Club 19%     
Special Interest Group 11%
Retirement Club / Association 16%
U3A 8%
PROBUS 2%
Women’s Institute / Guild 6%
Sports Club 8%
Friends 11%
Family 6%
Other 13%*

* answers included: National Trust Association, Theatre Group, Cruise Group, Church, Charity, Rotary, Community Group, NHS, Village, History Society, Youth Groups, Arts Society.

WE ASKED: how many members are there within your group in total?

You said…
50 or less      25%      
50-100 28%
200-300 15%
300-400 7%
400-500 4%
500+ 8%
1000+ 5%

WE ASKED: what age ranges do you have in your group? (select all that apply)

You said…
18 and under   20%    
18-24 22%
25-34 40%
35-44 33%
45-54 36%
55-64 46%
65-74 55%
75+ 51%

Summer flowers

For day trips 27% said you plan them less than 3 months in advance, with 4% planning them 18 months or more ahead.

WE ASKED: How far ahead do you normally plan group trips and holidays?

 Type3 months or less 3 months+ 6 months+ 12 months+ 18 months+ n/a                 
Day Trips  27% 26%  25%  14%  4%  4%
Theatre Trips  21%  26% 19%  11%  4%  19%
Short Breaks in Britain  15% 15%  25%  29%  3%  13%
Short Breaks Abroad  14% 13%  21%  20%  3%  24%
Short Haul Holidays (a week+)  10%  17% 16%  22%  10% 25%
Long Haul Holidays 8% 12% 14% 17% 12% 37%
Cruise Holidays 10% 10% 10% 15% 9% 46%

 

Passengers talking on a coach trip

It seems that groups are prepared to travel far and wide for day trips and short breaks. In fact, 28% will travel up to 100 miles for a day trip. It must be the comfy coaches!

WE ASKED: How far are you willing to travel as a group for…

You said…
TypeUp to 25 milesUp to 50 milesUp to 100 milesUp to 200 miles200 miles+ n/a                  
Day Trips   11%  32%  28% 17%  8% 4%
UK Short Breaks (2-5 nights)    3%  10%  27% 27%  21% 12%
UK Holidays (6 nights or more)    3%  7%  16% 28%  30% 16%

WE ASKED: How many trips do you organise in a ‘normal’ year?

You said…
Type1 - 10      11 - 20   21 - 30   31 - 40   50+       n/a      
Day Trips 54% 18%  13%  7%  4%  4%
Theatre Trips  40%  17% 9%  11%  4%  19%
UK Short Breaks  54% 11%  13%  8%  2%  12%
European Breaks & Holidays     32% 12%  19%  9%  2%  26%
Long Haul Holidays  18%  12% 17%  14%  3% 36%

WE ASKED: What type of trips / excursions do you usually organise? (select all that apply

You said…
Concerts and Festivals 33%
Christmas / Festive 60%
Exhibitions & Shows  34%
Gardens 60%
Guided Tours 43%
Historic Venues 57%
Live Sport Experiences 12%
Museums / Visitor Centres / Galleries   58%
Ocean Cruising  14%       
River Cruising 17%
Shopping 24%
Theatre 53%
Theme Parks 15%
Vintage / Historic Railways 28%
Walking 15%
Zoos and Wildlife Attractions  17%
Other (please specify)  7%*

* answers included: archaeology sites, dancing, mystery, seaside, pubs/restaurants, day river trips.

Woman in a snowy street with fairy lights at Christmas

‘Christmas and festive’ scored the highest when we asked GTOs what type of trips they organise with 60%.

Magazines and media habits

WE ASKED: What magazines or publications do you read or use on a regular basis to find ideas and advice for group trips and holidays? (select all that apply)

You said…
Group Leisure & Travel 87%  
Who’s Who in Group Leisure 72%
Coaching Venues & Excursions Guide 54%
Group Travel World 18%
Coach Tours UK 5%
Group Travel Today 2%
Coach Touring 2%
The Blueprint Guide to Group Travel     11%
Discover Britain for Groups 6%
Other (please specify) 3%*

* answers included: AGTO Magazine and newsletters, leaflets and newspapers, The Times, web. 

87% of respondents said they read Group Leisure & Travel magazine on a regular basis, and 71% told us it was their most trusted and important source of information. 

WE ASKED: Which magazine or publication is your preferred reading choice? (select only one)

You said…
Group Leisure & Travel 71%  
Who’s Who in Group Leisure 9%
Coaching Venues & Excursions Guide 7%
Group Travel World 4%
Coach Tours UK 1%
Group Travel Today 1%
Coach Touring 1%
The Blueprint Guide to Group Travel     2%
Discover Britain for Groups 2%
Other (please specify) less than 1%*

WE ASKED: When selecting or considering trips, visits, holidays or any form of group travel, which magazine or publication is your most trusted and important source of information? (select only one)

You said…
Group Leisure & Travel 71%  
Who’s Who in Group Leisure 10%
Coaching Venues & Excursions Guide 7%
Group Travel World 4%
Coach Tours UK 1%
Group Travel Today 1%
Coach Touring 1%
The Blueprint Guide to Group Travel     2%
Discover Britain for Groups 2%
Other (please specify) less than 1%* 
 

WE ASKED: Do you keep copies of magazines, guides, directories, etc to use for future reference?

You said…

Yes 84%
No 16%

 

WE ASKED: What websites do you visit or use to find ideas and advice for group trips and holidays? (select all that apply)

You said…
Group Leisure & Travel 66%  
Group Travel World 19%
Coach Tours UK 7%
Group Travel Today 2%
Coach Touring 2%
The Blueprint Guide to Group Travel     9%
Discover Britain for Groups 5%
We Want Groups 7%
Other (please specify) 8%*   
None of the above 7%

* answers included: venue-specific websites, tourist boards, TripAdvisor, AGTO, English Heritage, National Trust, supplier websites, hotel websites.

WE ASKED: Which website is your preferred reading choice? (select only one)

You said…
Group Leisure & Travel 58%  
Group Travel World 9%
Coach Tours UK 4%
Group Travel Today 4%
Coach Touring 3%
The Blueprint Guide to Group Travel     6%
Discover Britain for Groups 2%
We Want Groups 2%
Other (please specify) 6%*   
None of the above 6%

* answers included: tourist boards, TripAdvisor, hotel websites.

The Group Leisure & Travel website was used regularly by 66% of respondents, with the next best at only 19%.

WE ASKED: How do you use social media and what social media platforms do you use?

When it comes to the use of social media, nearly a quarter of respondents (21%) confirmed that they do not use social media at all. However 55% told us it was a useful tool to ‘communicate with group members’ but a further 19% said they ‘do not use social media for any group travel purposes’.

The most popular social media platforms
Facebook 52%   
Twitter 27%
LinkedIn 17%
Instagram 17%
Pinterest 15%
TikTok 17%
Snapchat 5%
Other (please specify)     4%*
None of the above 27%

* answers included: WhatsApp, Telegram, Meetup.

 

Exhibitions

WE ASKED: What exhibitions do you visit to get group travel ideas and meet contacts? (select all that apply)

You said…
Group Leisure & Travel Show 71%    
Excursions 33%
British Tourism & Travel Show     15%
London for Groups Live 9%
Other (please specify) 3%*
None of the above 11%

* answers included: World Travel Market, local tourist board shows.

WE ASKED: What is your preferred exhibition to visit? (select one)

You said…
Group Leisure & Travel Show 65%   
Excursions 16%
British Tourism & Travel Show    12%
London for Groups Live 5%
Other 2%*

Simon Calder talking at the Group Leisure & Travel Show 2022

The survey once again confirms that more GTOs visit and prefer the Group Leisure & Travel Show to any other exhibition in the sector. Popular speakers such as expert, Simon Calder continue to attract quality visitors to the annual event.

WE ASKED: If you have any comments about Group Leisure & Travel magazine and its portfolio we’d love to hear your thoughts in the comment box below…

Here are a selection of answers…

  • An excellent resource which I always look forward to receiving.
  • The layout of the magazine draws you in to read fascinating and interesting articles, very rarely do I skip a page!
  • The magazine is very well presented, knowledgeable and good for finding new locations and shows.
  • I feel there is a need for a brochure/information on pubs/restaurants throughout country for coach groups for meals/entertainment or comfort stops.
  • I enjoy the hard copy more as I find it easier to refer back to.
  • Always a good read, particularly interested in what other group organisers have to say about venues they have taken groups to.
  • I enjoy having a quick look, then talking about ideas and places of interest to my colleagues.
  • Keep doing what you’re doing it is very helpful.
  • I like the suggestions of places to visit, and always keep their phone numbers so that when and if we decide to go there then I have the information at hand.
  • I always find the magazine interesting even the “Old Grumpy”.
  • Group Organising is pleasurable but hard work. The Group Leisure & Travel Magazine is a useful tool to fine tune and pinpoint the better places to visit.
  • We always enjoy going to the MK show you organise and sometimes go to the dinner and awards evening.
  • Excellent magazine and we enjoy going to the show.
  • Full of interesting places to visit. Only book via telephone, as all my questions are then answered.
  • Great magazine as it provides inspiration as to possible visits and ideas for day trips and short breaks.
  • Just the perfect magazine for everything I need. Why would I even bother to look anywhere else?

The 2023 ‘Organising Group Trips & Holidays’ survey ran online between 15th March and 16th April and we had 322 respondents. Thank you to everyone who took the time to contribute.

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